1. Who controls your information
STONE ELIX GRAND SOLUTIONS LTD (company no. 17348794) is the controller for personal information submitted through this website. Contact: support@stoneelixgrand.com or +44 7454 573386. Registered office: First Floor, Office A03, 88 Dean Street, London, W1D 3ST.
2. Information we collect
The project form may collect your name, contact details, client type, company name, project location, property type, project stage, budget range, timing, access information and project description. We also receive information you send in later correspondence. Please do not send identity documents, bank information, special-category data or unrelated personal information through the public form.
3. Why we use it
- To review and respond to your enquiry and take requested steps before a possible contract.
- To assess feasibility, scope, territory and specialist requirements.
- To prepare a quotation or contract where requested.
- To keep appropriate business, security and legal records.
Depending on the context, the lawful basis may be steps at your request before a contract, performance of a contract, legal obligations or legitimate interests in operating and protecting the business and responding to enquiries.
4. Sharing
Information may be processed by website hosting and form providers and professional advisers. If a prospective project requires a specialist contractor or adviser, we will consider what information is necessary and the appropriate basis before sharing. We do not sell personal information.
5. International access
Because enquiries may concern UK and EU locations and service providers may operate internationally, information can be processed outside your country. Where required, appropriate contractual or legal safeguards are used.
6. Retention
Unsuccessful or inactive enquiries are normally reviewed for deletion within 24 months, unless a longer period is needed for an ongoing discussion, dispute, legal obligation or security record. Contract and financial records may be kept for the applicable statutory period.
7. Your rights
Depending on the law that applies, you may have rights to access, correct, erase, restrict or object to processing, and to data portability. You may also complain to the UK Information Commissioner’s Office or the relevant EU supervisory authority. Some rights are subject to legal conditions and exemptions.
8. Security and contact
Reasonable organisational and technical measures are used, but no internet transmission is completely secure. Send privacy requests to support@stoneelixgrand.com. We may need to verify a request before acting.